Term & Conditions

Application and use of the COLLIN'S® Rewards is subject to the following terms & conditions:

Definitions
The terms defined and used herein shall have the following meanings shown next to them:
-"Application" - the process and submitted by the applicant via COLLIN'S® website, in order to become member of the CRewards.
-"Membership"- COLLIN'S® Grille Bento Rewards (Crewards) -"Transaction" - Transaction effected by member at any COLLIN'S® Restaurants and outlets -"Participating Restaurants & Outlets" - COLLIN'S Restaurants and outlets which acknowledges and accepts COLLIN'S Rewards benefits.
- "C$"- COLLIN'S® dollars issued to member on valid transactions.
- "We,US,our,COLLIN'S® Grille Bento" - COLLIN'S® Grille Bento
- "You, your, member, account - the person who applied for COLLIN'S® rewards membership and/or whose member's account belongs to.

Application of COLLIN'S® Grille Bento Rewards membership -At all COLLIN'S® Restaurants and outlets participating in Singapore.
-Applicant has to be least 16years of age at point of application.

Membership Validity
-1 year from date of application and in Singapore only.
-Membership privileges can only be enjoyed by the member. Sharing of account is not allowed.

Earning P$

Termination and Cancellation
1) Member may, at any time, terminate the membership before expiry date via email to membership@collins.sg
2) In the event of an early termination, membership expiry will be as of date of termination.
3) The account may be terminated in the event of any breach of the terms and conditions contained herein
4) We reserve the rights to terminate the membership if found to be shared by member and his/her family and friends etc.
5) Upon termination of the account either by member or by us, member shall not attempt to use the account, such act shall be deemed as fraudulent.
6) Upon the termination or cancellation of the account for whatever reasons, all C$ will be forfeited and member shall have no further claim against us.

Communication

1) Member agrees that we shall be entitled to disclose personal particulars to the cooperatives and the organisations affiliated or related to us.
2) Member agrees to allow us to use their contact details and personal particulars in order to facilitate membership benefits and entitlement.

Confidentiality of Account Details
1)Members are to keep their membership information and details confidential at all times.

Redemption
1) Member's NRIC is required for verification during the redemption of any points/rewards.
2) COLLIN'S®  reserves the right to prevent any reward or point redemption if the member fails to show his/her proof of identity.

Discretion
1) Membership is the sole property of COLLIN'S® Grille Bento.
2) Notwithstanding any other provisions herein, if the Rewards and/or Benefits have been wrongfully or fraudulently redeemed, the member shall be liable to refund us the value of the said Rewards and/or Benefits without dispute.
3) Any dispute on the Rewards and/or the Benefits shall be notified to us and/or its Agents within 30 days from the date that the dispute had taken place.
4)We reserve all rights to amend any privilege or condition without prior notice. All terms and conditions of Rewards or Benefits will be updated on www.collins.sg from time to time.
5) We are entitled at any time, in its absolute discretion without liability to you, to suspend or terminate your right to use the membership, to refuse the renewal of the membership should any of the conditions and privileges be abused.
6) The member shall indemnify and hold us and its Agents harmless against any liability or loss, penalty, damage, costs and expenses, including but not limited to legal costs, arising directly or indirectly from any breach on the part of the member in complying or observing these Terms and Conditions or in otherwise using the account or recovery of any outstanding amounts due from the member.